By: Sophie Beal
LacQuanda is Gateway Center’s 4th Floor CSA (Client Service Aid). Because our 4th floor is devoted to Veterans experiencing homelessness, Ms. Rosson has unique insights on serving a population that once served us. LacQuanda is a fantastic human being with a calm, no-frills energy–good to have around in this line of work. When presented with the Employee of the Month trophy at staff meeting, she simply said, “Y’all know this is not why I do what I do . . . now let’s get back to work.”
Get to know LacQuanda:
Where are you from?
The bright Atlanta.
What led you to Gateway?
I was a housewife, so this was my first job after my divorce.
How did you come into working with Veterans?
It was laid in my lap. I worked in the women’s and children’s center until it closed and was transitioned to the Veteran’s floor.
What is the biggest difference you see between working with women vs men?
The attitude is different. The atmosphere is different. I miss the kids running around, but what can I say? Everything happens for a reason.
What is the most inspiring part of this work for you?
Not only am I bettering myself as a person, but I am also helping others to better themselves. I’m doing what God wants the entire world to do, which is to be there for each other regardless of race, creed, sexuality… You’re supposed to be there for each other.
What’s the hardest part?
There is no hard part. I would rather work with someone with an attitude than somebody who’s ungrateful. I’ve found in this work that people who were difficult will still come to you at the end of the day and say “you know what, that actually worked—thank you.”
Do you think there’s a difference between working with the Veteran population versus the rest of the homeless population?
Actually, you know what? Not really. Because it all comes down to man-woman-child. Regardless of what you’ve done to serve our country—whether you have or haven’t—at some point in time you’ve served someone in some way. They’re just one part of the population who have served in a particular way.
Favorite spots in ATL?
I like the comedy club—the one off of Howell Mill Rd, “Laugh.” It’s fun. I like going to the park too. At Centennial they play the orchestra at night—the water’s shooting up and there’s the lights and they play their instruments—it’s beautiful.
What’s your favorite thing to do in your free time?
Tell me about your family.
It’s me, my daughter, my grandmother, my sister and my brothers. And we just have a great time no matter what we decide to do.
What do you think makes Gateway special?
Because regardless of what problems you come in with through the door, there’s always somebody here to help you try to make it better. No matter where you’re coming from, there’s somebody here to help.
If you could give one piece of advice to a large group of people, what would it be?
Just remember that life is a journey and you need to be happy in it.
Thank you for all that you do for us, LacQuanda! We wouldn’t be Gateway without you.