Success Stories

Mr. William Tolbert is living, breathing proof that it’s never too late to change. At the age of 66, after over 15 years of chronic homelessness, Mr. Tolbert experienced a 360° shift in his outlook on life thanks to GWC. Mr. Tolbert, an Atlanta native, passed by Gateway thousands of times before finally coming inside. He struggled with addiction all his life, served in the army before discharging in 1974, and became caught up in the criminal justice system, which led to his being repeatedly turned down for housing. Tolbert made several attempts at recovery throughout the years, but nothing stuck. That all changed on May 29^th, 2014. William received a medical diagnosis for depression and a doctor’s note which explained that his condition would improve with access to steady housing. As a result, Tolbert entered Gateway’s former Pre-Treatment program for addiction recovery. Under case manager Will Parish’s guidance, Tolbert learned about the nature of his disease and what it takes to overcome addiction. After graduating from Pre-Treatment, Tolbert entered into Gateway’s Upward Program, which offers fraternal support, day-to-day structure, and help with  job/housing search. “I came here with an attitude of indifference and intolerance,” William explains, “I was mad with everyone who tried to help me because they weren’t doing what I wanted right then. But before I left Gateway, I was working behind the [Client Engagement Center] Desk, so the shoe was on the other foot.” In fact, Tolbert discovered a deep love for serving others during his experience at Gateway Center. Gateway staff noticed quickly that he was a role model within the residential community, so Tolbert was invited to join the Gateway Center “Resident Assistant/Intern” program. It was through this role—supporting others who were entering into Gateway programs and attempting to end their homelessness for the first time—that Tolbert truly experienced a transformation. LaBaron Brown, the Resident Assistant Program Coordinator, had a huge influence. “Gateway gave me the opportunity to find out who I really was. Mr. Brown told us we had to reinvent ourselves—I’m 66 years old! It’s hard for me to reinvent myself, you know. But I learned that I had to be empathetic. I learned that I had to treat other people the way I wanted to be treated. I changed my attitudes and behaviors—and that’s what recovery is.” After almost one full year at the Gateway Center, Mr. Tolbert was hired by Crossroads Community Ministries to support others on their journey toward self sufficiency. And on April 27^th, William moved into his very own apartment! Today, he's reconciled with his family, children, and grandchildren and is working part time to help transform the lives of others the same way Gateway's staff transformed his own. “I’m overly grateful for everything that Gateway has done for me. I’m right where I’m supposed to be right now. I like going home to my own house. I’m truly happy. And I think this is what God wanted me to be all along. This is my vocation: to be a helpful servant. And the blessings just keep coming.”   Congratulations William Tolbert! We will miss your kind spirit at the Gateway Center, but are so proud of all that you’ve accomplished.

"What do you wish people knew about you?" I asked Oriel McCarthy upon meeting him. "My talent. My ingenuity. My perseverance... That's more than one." He said without missing a beat. I realize now, after getting to know Oriel McCarthy during our interview, that his talent, his ingenuity, and his perseverance (perhaps most of all) are the qualities that define him. Because of Mr. McCarthy's talent, ingenuity, and perseverance, he was able to overcome every obstacle in his path. "I started from the bottom and now I'm half-way there," he told me. "I couldn't have done it without Gateway." Oriel McCarthy was born in Jamaica in 1963, but moved to the United States via New York City with his family when he was 12 years old. He attended school in Brooklyn, where he spent his most formative years, but left New York in 2006 for Atlanta. "Things were good for me when I first started," he explained, "but I caught a charge in Atlanta in 2009 and was then incarcerated. When I got out 5 years later in March of 2014, I wound up being homeless." Oriel, like so many young men and women, found himself lost, alone and without resources after being released from prison. He began living on the streets for several months, sleeping frequently in an abandoned house in East Point. Oriel also has a mental health diagnosis, which increased the strain put upon him during this time. Luckily, Mr. McCarthy had a counselor who, after learning his story, referred him to the Gateway Center. GWC, unfortunately, has only a finite number of program beds available each weekday morning and space is highly coveted. Each day a line begins outside our doors around 4am and continues until 7am when program intake officially begins. Oriel, being the tenacious soul he is, waited in line for 4 days in a row at 5am each day before finally making it into a program spot on the 5th day. "Thank God Amanda and Kayla [Assessment Case Managers] made the decision to give me a chance," he said. Since coming to Gateway, Oriel McCarthy's life has turned a corner. He describes his experience at the Gateway Center as a positive learning experience. In his words:

"People cared about me here. Amanda [Case Manager] has been real good with me. She's worked with me. At first all I had was my green card and birth certificate. Since I arrived here I've got my state ID and I got a job. Everyone's been so positive with me. I have a lot of appreciation for Gateway because if it wasn't for this place, I wouldn't be on my feet--or even half-way there."

Mr. McCarthy was hired by a Jamaican restaurant on MLK and has already gotten a raise. He's a hard working man--always going above and beyond what is asked of him, even during his time at the Gateway Center.

"I was doing a lot of chores and caring hours because I wanted to give back. I used to put in--what was required? 4 hours?--I was giving 12 hours a week. I appreciated that there was food on my table, a roof over my head, and clothes on my back. In society you have to work for these things, so I felt the least I could do was show my appreciation and give back. I did what I had to do and the light opened up at the end of the tunnel."

Today, with the help of his Case Manager, Amanda Van Dalen, Oriel McCarthy is in affordable housing at the Welcome House, but he has his sights set even higher . . .

"I have a bank account now and my goal is to save enough to get my own apartment. I would like someday to be able to volunteer my time and come back to help the rest of the people here. I want to get a car and travel to see my family in NYC because I miss them a lot. Someday I might start my own business. I feel good about my positive direction and intentions. I started from the bottom and now I'm half-way there."

We couldn't be more proud of you, Mr.McCarthy! Your Gateway family is rooting for you every step of the way!

This morning, I received a lovely note from one of our staff members who has been with the Gateway Center for many years. This is the story of a young woman who experienced a transformation thanks to the dedication of our staff. I hope Tina's story inspires you as much as it has inspired us here at GWC! In the words of Ms. Gloria Brewer, Client Service Aid: I ran into a former client on the westbound MARTA Train Tuesday night, March 17, 2015.  This young lady's name is Tina and she was in the Women and Children's Program on the main floor at Gateway several years ago before Gateway was converted into an all men's residential center. This young lady was in her early 20's at the time and was going through some hardship; struggling with her identity and the challenges that come with being a young adult.   She was unemployed, very opinionated, and frustrated about her living conditions. Tina was a very difficult and troubled young lady.  She was a person who didn't like following the protocols that were required of the women who were seeking assistance from Gateway. Mrs. Sandra Austell--a Client Service Aid who worked on the 1st floor in the Women and Children's Program--befriended this young lady. Ms. Austell was able to get Tina to listen and respect those who were working so diligently on her behalf to help end her homelessness situation. After, counseling, and being mentored by Ms. Austell,  Tina began to change her disposition and her attitudes toward the staff in the Women and Children's area. Thanks to Ms. Austell, Tina left Gateway with a new and  positive attitude toward life. On March 17th when I ran into Tina on the Westbound train, I saw a new and improved beautiful looking young woman.  She looked so happy, energetic, and full of life--not at all like the young woman I had met several years ago in the Women and Children Center refusing to cooperate with staff. Tina shared with me while on the train that she is now working for CDC. I was so impressed how beautiful and professional she looked! Tina told me to be sure that I tell Ms. Sandra Austell that she is doing well and is working for CDC. When I arrived to work that night, I was ecstatic and couldn't wait to tell Ms. Austell the exciting news regarding her success. Ms. Beal, I share this story with you because this is one of the many stories that I hear everyday.  The wonderful work that the staff here at Gateway does everyday in helping to change the lives of those who are experiencing homelessness. Please continue to share the stories of the clients and please include the staff and their dedications in helping to end homelessness. Thank you, Ms. Brewer, for sharing Tina's story! And a huge thank you (now and always) to Sandra Austell and all of our amazing staff here at GWC who work so hard every day to change lives and end homelessness for each and every person who walks through our doors.

By: Sophie Beal Michael came to Gateway Center only 4 months ago after struggling with chronic homelessness and mental illness all his life. But at 43 years old, Michael came to Gateway Center and discovered a loving and supportive environment that changed everything. With the support of his case manager and close friends at Gateway, Michael has been in therapy, taking medication, and on a path to recovery. But that's not all... Throughout his therapy, Michael began to write about his experiences with homelessness and Bipolar Dissociative Disorder--and in so doing discovered an incredible gift. In this video Michael shares a poem with us written about his experience with mental illness. A deeply religious man, Michael came to understand his struggles with Dissociative Disorder as a struggle between God and the Devil. His emotional poem, "Blind Right Now" agitates us to a deeper understanding of mental illness, homelessness, and ourselves. Thank you Michael for sharing! We are so grateful. Michael really wanted to include his best friend, Will Oliver in his interview. He and Will (pictured below) have a special bond and have helped push one another to be their best selves while at Gateway. It goes to show that Gateway is a community. We change lives and end homelessness every day, but we can't do it alone. Join our community! Follow Gateway on Facebook, Instagram and Twitter and/or sign up for our monthly Newsletter. Learn all the ways that YOU can help change lives and end homelessness in your community!